Question
Why does the public service have such a massive aversion to measurement? silos, budgets, internal comms all influence?
Answers
There is no tradition of accountability in almost every country when it comes to public service (there are some exceptions like Singapore).
No accountability = very little desire to measure.
There has to be fundamental massive change to a bureaucratic, siloed, politicized institution populated by non-relevant people at the top environment. Else you and I, Jon, will slog in vain, or at best, move in minor increments along a local maxima.   Your Comment




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