Question
Explain the first three basic competencies found in the Management Charter Initiative Competencies.
Answers
The first competency is to initiate and implement change and improvement in services, products, and systems. This is done by identifying opportunities for improvement in services, products, and systems, as well as negotiating and agreeing on the introduction of change. The second is to monitor, maintain, and improve service and product delivery. This can be attained by establishing and maintaining the supply of resources into the organization/department and by establishing and agreeing on customer requirements. Number three competency is to monitor and control the use of resources. An example is to control costs and enhance value. Also, managers must monitor and control activities against budgets.   Your Comment




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