Question
Which of the following would provide a mechanism whereby IS management can determine if the activities of the organization have deviated from the planned or expected levels?

A. Quality management
B. IS assessment methods
C. Management principles
D. Industry standards/benchmarking
Answers
Answer: B

Assessment methods provide a mechanism, whereby IS management can determine if the activities of the organization have deviated from planned or expected levels. These methods include IS budgets, capacity and growth planning, industry standards/benchmarking, financial management practices and goal accomplishment. Quality management is the means by which the IS department processes are controlled, measured and improved. Management principles focus on areas such as people, change, processes, security. Industry standards/benchmarking provide a means of determining the level of performance provided by similar information processing facility environments.   Your Comment




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