Question
Why non-verbal communication matter when it comes to EQ or emotional intelligence?
Answers
Non-verbal communication matters because it plays five major roles.

Repetition: the listener can recall easily what the speaker is communicating and repeat the message the person is making
Contradiction: they can contradict a message that an individual is trying to convey
Substitution: It can be a substitute for a verbal message
Complementing: It may add complement to a verbal message like patting a person on the back
Accenting: It may accent or underline a verbal message   Your Comment




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