Create a cross-functional flowchart :

Click the File tab.
Click New, click Flowchart, and then double-click Cross Functional Flowchart.
To label the diagram and swimlanes, click a field that contains placeholder text, and then type the label.

TIP: To reposition a label, click the Text Block tool, click a label, and then drag it to a new location.

In the Ribbon, click the Cross-functional Flowchart tab.
In the Design group, click Rotate Lane Label to change the orientation of the label text.

You can make other changes to the design and layout of the flowchart on this tab.

To indicate phases in your process, in the Insert group, click Separator. To change the label, type while the phase is selected.
Drag a flowchart shape from the Shapes window onto a swimlane.

The swimlane glows with a slight yellow/orange highlight to indicate that it contains the shape. When a shape is contained by a swimlane, it will move with the swimlane if you later decide to rearrange the diagram.

Add more shapes to create your flowchart by using the AutoConnect mini toolbar or by dragging shapes from the Shapes window and connecting them.   _{Your Comment}